Unleashing Operational Excellence 2018

  • De Rode Hoed, Amsterdam
Event Agenda

The Goal Of The Event

Unleashing Operational Excellence 2018

The goal of this two-day event is to bring together cross-industry innovation leaders to delve into the ever changing world of operational excellence and continuous improvement. The aim is to share strategies and frameworks that can be put in place to ensure businesses are making the right decisions to keep growing. Your competitors are constantly developing and innovating – don’t be left behind! Why don’t you join us as a speaker or sponsor at this inaugural summit!

Points of Discussion

  • Leadership and cultural strategy: The link between culture and the sustainability of change initiatives in achieving Operational Excellence
  • Incremental Improvement vs. Breakthrough Improvement
  • Engaging senior leadership in excellence initiatives
  • Building sales expertise in rapidly evolving business environments
  • Recognising digital opportunities for industry cooperation
  • The human factor: forging a mindset of excellence
  • Lean and Six Sigma
  • Continuous Improvement and Operational Excellence
  • Digitalisation: Adapting and embracing new technologies and resulting business models
  • Visions for the future: A.I. and Machine Learning

Who Could You Meet

20+

Cross Industry Leading Speakers

100+

Senior Level Attendees

85:15

Corporate : Companies
Solution Providers

Why a Summit?

Cost reduction is still the main mantra for everyone in the supply chain, from purchasing, to inbound logistics, to local production activities and final delivery to the customers. We will provide a platform to discuss how to improve and combine the best opportunities coming up from the digital revolution and the possible optimisation strategies coming up from the physical distribution channels. There are many programs and frameworks that can be put in place to make sure that businesses are making the right decisions and understand the return for all efforts undertaken to keep growing.

It’s all about the EXPERIENCE!

  • Cross sector learning – find out how solutions adopted by other sectors can add value to your
    business. What can you learn from other industries and vertical sectors?
  • Save time and money – concentrated industry knowledge in two intensive days
  • Case studies – listen to case studies outlining the pros and cons of new and existing digital
    customer experience projects
  • Networking and interactive – Learn from your peers and build new relationships in our break
    out and networking sessions
  • Discussion groups – industry-specific roundtable discussions for you to focus on the key issues
    that affect your business

How Will You Benefit

100+

Like Minded Strategy leaders for Networking

Ideas

Hear About Groundbreaking Approaches to Innovation

Case Studies

Get the Pro & Cons of New & Existing Projects

Opportunities For Networking

Meet over 80 like-minded cross-industry leaders and take advantage of the networking opportunities, both formal and informal. The conference is expected to become a platform for fruitful discussion and networking between key executives from around the world, working towards a culture of innovation. The interactive programme format is structured to maximise learning and networking through fun and informative sessions.

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Event Speakers

Bence Biro

Bence Biro

Head of Group Retail Sales & Operations, MOL Group
Hungary
Frantz Verholle

Frantz Verholle

Quality Efficiency Director, Alstom, Transport SA
France
Redouane Cherfaoui

Redouane Cherfaoui

Deputy Head of Enterprise Excellence Transformation & Strategic Planning, Ipsen Pharma
France
Debs Wynne

Debs Wynne

Head of Business Improvement, ACCA
UK
Gergely Szabo

Gergely Szabo

Global Problem & Continuous Improvement Lead, Givaudan
Hungary
Jonathan Game

Jonathan Game

Director Operations and Business Support, World Vision
UK
Emilio Ibanez Martinez

Emilio Ibanez Martinez

Head of Operational Excellence, Nissan Europe
Spain
Ryan King

Ryan King

Partner, Reinvigoration
UK
Paolo Porrati

Paolo Porrati

Head of Customer Service, Generali
Italy
Sandra Guerreiro

Sandra Guerreiro

NBS & Country Quality OpEx Process Owner, Novartis
Portugal
Lynne Harvie

Lynne Harvie

Head of Customer Services Improvement, Fife Council
UK
Silke Eggert

Silke Eggert

Head of Presales Customer Solutions, Vodafone Group Services
Germany
Sander Van Geffen

Sander Van Geffen

Senior Executive, Kaizen Institute
Netherlands
Randy Clark

Randy Clark

Director Six Sigma, Upland Software
US
Norbert Faulhaber

Norbert Faulhaber

Chief Sales Officer, Global & Regional Manager DACH, Achiev
Germany
Joost Sluijter

Joost Sluijter

Chief Technology Officer, AchieV
Netherlands
Anne Docherty

Anne Docherty

Solutions Director, I-nexus
UK

Event Sponsors

AchieV
AchieV is a way of working with LEAN that successfully combines method, advice and system. Business as usual is working with AchieV. With AchieV you collate data that guides daily processes: standardizing meeting structures, monitoring KPI trees with objectives and results, initiating problem-solving sessions and integrating observations from the field. This generates meta data that reveals exactly how well your organization is performing on all fronts and, where possible, where improvements are necessary. And that 24 hours a day, 7 days a week. AchieV introduces your organization to a cycle of measuring, steering, measuring, steering, measuring… The result?
Reinvigoration
Reinvigoration is a UK-based consultancy specialising in integrating Operational Excellence with innovation and cutting-edge technologies to transform service operations. Throughout the years, we have developed a set of consulting, coaching and capability building solutions that have delivered great outcomes and business benefits time and time again. Our transparent and tailored approach enables you to respond to the ever-evolving needs of your customers through your service operations; create transformational cultures of continuous improvement whilst building internal capability and maximising the efficiency and effectiveness of service delivery. Please visit www.reinvigoration.com or e-mail info@reinvigoration.co.uk for more information.
i-nexus
i-nexus is the leading provider of strategy execution, operational excellence and business transformation software. We help Global 5000 organizations create strategy that works and align strategy with execution in order to achieve goals faster, with less effort and lower operational cost. Today over 50,000 people use i-nexus to globally manage over 150,000 programs; generating over $7 billion in financial benefits. Ours is the only platform that provides a complete roadmap for execution and translates high-level strategies into action. This is the integrated approach adopted by the legendary Danaher and Toyota business systems. Please visit www.i-nexus.com
Kaizen Institute Netherlands
Kaizen Institute helps its clients to build a sustainable KAIZENTM Culture. We transfer our knowledge, expertise and skills, creating KAIZENers in our clients’ organisations. Kaizen Institute is the original and premier provider of KAIZEN™ services. We support companies of all sizes in all market segments, providing them with a sustainable, competitive advantage. Our mission is: “Improving the world with Everyone, Everywhere, Every day – The KAIZENTM way”. We have the longest history of serving organizations around the world in consulting and training, specifically in the field of KAIZEN™, Lean management and Continuous Improvement. The KAIZEN™ methodology has been gradually developed over many decades. It was publically and officially introduced to the world in the 1980’s as a systematic methodology through the best selling book "KAIZEN™" by Masaaki Imai, the founder of Kaizen Institute.
Change4Win
Change4Win is a unique collaborative platform that optimizes and accelerates the transformation processes throughout their life cycle by means of built-in modules dedicated to each category of activities. We support and give visibility to initiatives such as Strategy alignment, Operational Excellence, Customer satisfaction, Risk management. It can successfully get different levels of employees involved in solving issues and achieving operational objectives, thus evolving towards a more human-centric organization.
Upland
Upland PowerSteering is a complete program, project and portfolio solution that enables organizations to align strategy and execution from the top down; helping our customers achieve demonstrable productivity and cost savings. PowerSteering has a proven track record working with pioneers in continuous improvement and is trusted by many of the world’s leading organizations including PolyOne, Johnson Controls, Staples, US Department of Defense, and more. PowerSteering can help you run a more successful CI initiative by helping you identify, evaluate and execute programs that reduce waste, cut expenses, and streamline business operations. Visit us on the web https://uplandsoftware.com/powersteering/